Privacy Policy

Last updated: February 2026

At Knoemi, we believe privacy and platform improvement can coexist. Your personal data stays yours. Anonymized insights help everyone. Here's exactly how we handle your information.

What We Collect

When you use Knoemi, we collect:

  • Account Information: Email address, name, password (hashed)
  • Career Data: Resumes, work experience, skills, projects, achievements
  • Usage Data: How you interact with the platform (features used, feedback provided)
  • Job Interactions: Jobs you view, save, or apply to

How We Use Your Personal Data

Your identifiable information (name, email, specific resume content) is used exclusively to:

  • Provide Knoemi services to you (skill extraction, job matching, resume generation)
  • Send you relevant job opportunities and platform updates
  • Manage your account and subscription
  • Respond to your support requests

We do NOT sell your personal data to third parties. Ever.

How We Use Aggregate, Anonymized Data

To build a better platform for everyone, we use anonymized patterns from our user community. This helps us understand what skills are trending, which evidence types strengthen applications, and how to improve matching accuracy.

What we analyze (after removing all PII):

  • Skill clusters: Which skills commonly appear together in successful careers
  • Evidence patterns: What types of achievements resonate with employers
  • Matching quality: How user feedback improves job recommendation algorithms
  • Platform usage: Which features are most valuable to optimize development

Example: If 500 users with "Python" skills also frequently list "Data Analysis," we can suggest that combination to new users. We never know WHO those 500 users are in this analysis.

PII Protection & De-identification

Before any data is used for platform improvement or AI training, it passes through multiple protection layers:

  • PII Redaction: Microsoft Presidio automatically strips names, emails, phone numbers, addresses, and other identifiers
  • Aggregation: Data is combined across many users (minimum thresholds apply)
  • De-linking: Patterns are studied separately from user accounts
  • Access Controls: Only authorized systems can access anonymized data pools

Your actual resume content, complete with your name and contact details, remains accessible only to you and the job opportunities you explicitly choose to engage with.

Data Storage & Security

Your data is stored in Google Cloud SQL with industry-standard protections:

  • Encryption at rest (AES-256)
  • Encryption in transit (TLS 1.3)
  • Regular automated backups
  • Role-based access controls
  • Security monitoring and incident response

Data Retention

We retain your data according to these policies:

  • Active Accounts: Retained as long as your account is active
  • Inactive Accounts: After 2 years of inactivity, we'll email you before archiving
  • Deleted Accounts: Personal data deleted within 30 days of account deletion request
  • Anonymized Insights: Cannot be re-linked to you after PII removal, may persist to improve platform (this is how the community insights works)
  • Backups: Retained for disaster recovery up to 90 days, then purged

Third-Party Services

We use carefully selected service providers who process data on our behalf:

  • Google Cloud Platform: Infrastructure and database hosting
  • AI Providers: OpenAI, Anthropic (Claude) for natural language processing with PII redaction
  • Payment Processing: Stripe for subscription billing (we never see full card numbers)
  • Email Service: Transactional emails and notifications

All third parties are bound by strict data processing agreements and cannot use your data for their own purposes.

Your Rights

You have comprehensive control over your data:

  • Access: Download all your data anytime from Settings → Export Data
  • Correction: Edit any career information directly in the platform
  • Deletion: Delete your account and all personal data via Settings → Delete Account
  • Portability: Export your data in JSON format for use elsewhere
  • Opt-out: Unsubscribe from marketing emails (service emails still required for account management)
  • Object: Contact us to object to specific data processing activities

These rights comply with GDPR, CCPA, and other major privacy regulations.

Cookies & Tracking

We use minimal tracking:

  • Essential Cookies: Required for authentication and security
  • Analytics: Aggregate usage statistics (no cross-site tracking)
  • No Advertising Cookies: We don't use ad networks or sell to data brokers

Children's Privacy

Knoemi is not intended for users under 16. We do not knowingly collect data from children. If we discover underage account usage, we will delete the account and associated data.

Changes to This Policy

We may update this policy as the platform evolves. Material changes will be announced via email at least 30 days before taking effect. Continued use after changes constitutes acceptance.

Contact Us

Questions, concerns, or data requests? We're here to help:

Our Privacy Philosophy: You own your career data. We're just the tool that helps you leverage it. When you contribute to our community insights (anonymously), you make the platform better for everyone—including yourself. Trust is earned through transparency, and we're committed to showing you exactly how your data is handled.